For all of us that manage a PMO, Programme Office, Centre of Excellence there is one question that plagues us, ” How can we better manage and Lead the Office, its staff and stakeholders?”
Well one technique is MBWA (Manage By Walking Around). This doe not mean just wander around aimlessly, you will obviously accomplish nothing.
The example quoted by Mark Price Perry from BOT International on “The PMO Podcast” really hit the mark (no pun intended).
http://www.thepmopodcast.com/mp3/The_PMO_Podcast_001_Continuous_Improvement.mp3